TextQL Pricing and Consumption Table

Effective: December 18, 2025

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Consumption

Generally. The TextQL Virtual Sandcastle Service is a cloud data platform provided by TextQL (“TextQL”, “we”, “us”, “our”) to TextQL customers (each a “Customer”, “you”, “your”) as a service which consumes resources for distinct functions as set forth herein. The service provides agentic capabilities for data-intensive workloads through Ana, and is available in different service tiers and deployment options. Customer workloads are processed using virtual compute resources and AI inference, charged based on Agent Compute Units (ACUs).

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Agent Compute Units (ACUs)

Compute (Virtual Sandcastle Service). TextQL bills for compute resources using purchasable Agent Compute Units, as described herein (“ACUs” or “Agent Compute Units”). Virtual compute instances consume ACUs at a rate of 500 ACUs per instance-hour. ACUs are consumed continuously while instances are active in your cluster, whether actively processing workloads or idle and available for immediate assignment. Instance Cluster Management. Each organization is provisioned with a dedicated cluster of compute instances that automatically scales to meet concurrent workload demand, ensuring optimal performance while minimizing unnecessary resource consumption. When you initiate a new workload (such as starting a conversation with Ana or running a playbook), the system intelligently manages instance allocation:

• If all instances in your cluster are currently assigned to active workloads, a new instance is automatically provisioned to handle your request. This instance remains available in your cluster for up to 24 hours, ready to handle additional workloads without provisioning delays.
• If idle instances are available in your cluster, one is immediately assigned to your workload, eliminating any cold-start delays. The 24-hour availability window for that instance resets, ensuring it remains ready for subsequent use.

Instances automatically return to an idle state 1 hour after completing their last workload activity, making them available for reassignment while still consuming ACUs at their respective hourly rates. Your cluster dynamically optimizes its size based on your actual usage patterns, automatically scaling down when sustained demand decreases to ensure you’re not paying for more capacity than you need. AI Inference. TextQL offers AI inference capabilities powered by industry-leading large language models from Anthropic, OpenAI, and other providers. Inference charges are based on the number of input and output tokens processed during your interactions with Ana. Input tokens represent the context provided to the model (your questions, relevant data, and conversation history), while output tokens represent Ana’s generated responses. Token consumption is calculated precisely and converted to ACUs based on the rates in the AI Inference Pricing table below. Different models offer varying capabilities and price points — from cost-efficient models optimized for simple queries to advanced reasoning models for complex analytical tasks. Cache features (where available) provide significant cost savings by reusing previously processed context across related queries.

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ACU Consumption Pricing

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Subscription Tier Pricing

Enterprise Deployment Options: Embedded, white-label and on-prem solutions are available for Enterprise clients. Contact our sales team to learn more.

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Billing Controls

Since usage varies based on your actual needs, we provide three flexible payment options to match your organization’s preferences:

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1. Pay-Ahead (Top-Up)

Pay ahead for credits you plan to use. This option requires a credit card and gives you complete control over your spending. When Pay Ahead is selected, you’ll see Pay Ahead as your billing type in the Account Overview under Pricing & Billing. To use Pay Ahead, you’ll need to add a credit card first. See Credit Card Payments for step-by-step instructions. Once your card is saved, click Billing in the sidebar, then click the Add ACU Credits button to purchase more credits at any time. Optional Controls: Enable Automated Top-Up:

• In the Billing & Payments page, click the Add ACU Credits tab
• Scroll to Automatic Top-Up and click Set Up Automatic Top-Up
• Configure your balance threshold, top-up amount, payment method, and safety limits (max charges per day)
• Click Enable Automatic Top-Up

Best for: Organizations that prefer prepayment and want precise control over their spending.

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2. Auto-Invoice (Invoicing in Arrears)

Receive two invoices every month for predictable billing cycles:

• Overage Invoice: Any usage beyond your subscription allotment from the previous month
• Subscription Invoice: Your upcoming month’s subscription allotment

When Auto-Invoice is selected, you’ll see a Change Plan button in your Account Overview under Pricing & Billing. From there, you can view your subscription billing details and overage billing information. See Changing Your Plan for more details, and Payment History & Invoices to view your invoices and receipts. Optional Controls:

• Enable Overages: Continue using ACUs beyond your monthly allotment. You’ll be invoiced for any overages at the end of the month.
• Enable Auto-Payment: Add a credit card to automatically charge both your subscription and overages, eliminating manual invoice processing

You can enable auto-pay for either subscription or overage billing and add your payment method directly. Best for: Organizations that prefer traditional monthly billing cycles with predictable payment schedules.

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3. Managed Invoice (Enterprise)

Your dedicated TextQL account manager handles all invoice details and administration through the platform. When Managed Invoice is selected, you’ll see Manual Invoice as your billing type in the Account Overview under Pricing & Billing. See Payment History & Invoices to view your invoices and receipts. Features:

• Managed Administration: Your account manager inputs invoice details and manages billing
• Platform-Delivered Invoices: All invoices are issued through the TextQL platform
• Dedicated Support: Direct relationship with your account management team

Best for: Enterprise organizations that require hands-on account management and prefer working with a dedicated TextQL representative.

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Credit Card Payments

TextQL accepts all major credit cards for convenient and secure payment processing. Accepted Cards:

• Visa
• Mastercard
• American Express
• Discover

How to Pay with Credit Card:

1. Click Billing in the sidebar
2. Click Add Payment Methods

3. Click Add Card (if no other payment method is currently saved)
4. Enter your card details:
   • Card number
   • Expiration date (MM/YY)
   • CVV/security code
   • Billing address (must match the address on file with your card issuer)

5. Click Save Card to securely store your payment method — your card will now appear in the payment methods list
6. Click the Add ACU Credits tab
7. Enter the Amount (USD) you want to purchase (min $10, max $10,000)
8. The system will display:
   • How many ACUs you will receive
   • The rate per ACU
   • Your new balance after purchase
9. Select your Payment Method from the dropdown
10. Click Purchase [X] ACU for $[amount] to complete the transaction

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Payment History & Invoices

You can view your complete payment history and invoices by clicking Payment History in the sidebar. Viewing Invoices: Click the Payments tab in Payment History to see your invoices and receipts. Click on Invoice or Receipt links to view the details — you can see the full information and download them for your records. Stripe Invoices & Receipts: All payments are processed through Stripe. You’ll receive invoices and receipts via email, and can also access them directly from your payment history.

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Changing Your Plan

To change your subscription plan, go to Account and click the Change Plan button under Pricing & Billing.

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Compute

Instance Consumption Rate

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Inference

AI Inference Pricing (ACUs per 1M Tokens). All inference pricing is denominated in ACUs per 1 million tokens processed.

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Claude Models

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OpenAI GPT Models

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OpenAI O-Series Models

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Other Models

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Additional Services

Included Services. TextQL includes several essential services at no additional ACU cost to ensure seamless platform operations.

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This TextQL Virtual Sandcastle Service Consumption Table may be updated from time to time. Changes shall be effective on the date that TextQL announces they are effective. Any capitalized terms used but not defined herein shall have the meaning set forth in the Agreement or the Documentation, as applicable.