Chat Error Messages (Advanced)

The docs in this section are rather intricate and technical, and they focus mainly on how Ana works as opposed to how to set up TextQL or work with Ana. TextQL users without technical knowledge should feel free to skip this section, as the information here won’t contribute to a better usage experience.

Code	Name	Description	Solution
101	AT_CAPACITY	System is currently at maximum capacity.	Please try again in a few minutes.
103	SANDBOX_GONE	This chat session has expired.	Start a new chat session.
104	PREVIOUS_ERROR	Chat is locked due to a previous error.	Start a new chat session.
105	SANDBOX_OOM	Python environment is out of memory.	Try with a smaller dataset.

Code

Name

Description

Solution

101

AT_CAPACITY

System is currently at maximum capacity.

Please try again in a few minutes.

103

SANDBOX_GONE

This chat session has expired.

Start a new chat session.

104

PREVIOUS_ERROR

Chat is locked due to a previous error.

Start a new chat session.

105

SANDBOX_OOM

Python environment is out of memory.

Try with a smaller dataset.

Code	Name	Description	Solution
201	UNKNOWN	An unexpected error occurred.	Try again or contact support if the issue persists.
202	UNEXPECTED	An unexpected error occurred.	Try again or contact support if the issue persists.
203	INVALID_STATE	Chat is in an invalid state.	Start a new chat session.
205	YOU_ARE_OFFLINE	No internet connection detected.	Check your internet connection and try again.
206	FE_HEARTBEAT_TIMEOUT	Lost connection to TextQL.	Check your connection and try again.
207	MISSING_RECENT_DFS	Recent data frames are unavailable.	Try again or contact support if the issue persists.
208	SANDBOX_ERROR	Python environment error occurred.	Try again or contact support if the issue persists.
209	TIMEOUT	Request timed out.	Try again or contact support if the issue persists.

Code

Name

Description

Solution

201

UNKNOWN

An unexpected error occurred.

Try again or contact support if the issue persists.

202

UNEXPECTED

An unexpected error occurred.

Try again or contact support if the issue persists.

203

INVALID_STATE

Chat is in an invalid state.

Start a new chat session.

205

YOU_ARE_OFFLINE

No internet connection detected.

Check your internet connection and try again.

206

FE_HEARTBEAT_TIMEOUT

Lost connection to TextQL.

Check your connection and try again.

207

MISSING_RECENT_DFS

Recent data frames are unavailable.

Try again or contact support if the issue persists.

208

SANDBOX_ERROR

Python environment error occurred.

Try again or contact support if the issue persists.

209

TIMEOUT

Request timed out.

Try again or contact support if the issue persists.

Code	Name	Description	Solution
312	SANDBOX_UNAVAILABLE	Python environment is offline.	Try again in a few minutes.
314	ONTOLOGY_UNAVAILABLE	Ontology service is offline.	Try again in a few minutes.

Code

Name

Description

Solution

312

SANDBOX_UNAVAILABLE

Python environment is offline.

Try again in a few minutes.

314

ONTOLOGY_UNAVAILABLE

Ontology service is offline.

Try again in a few minutes.

Code	Name	Description	Solution
321	LLM_PROVIDER_UNAVAILABLE	Ana lost connection to the language model mid-response. This can also be triggered by uploading `.xlsx` files with complex templates or a large number of sheets.	Start a new chat and try again. If you were uploading a file, try simplifying it (remove extra sheets or formatting) or split your request into smaller steps. Contact support if the issue persists.

Code

Name

Description

Solution

321

LLM_PROVIDER_UNAVAILABLE

Ana lost connection to the language model mid-response. This can also be triggered by uploading .xlsx files with complex templates or a large number of sheets.

Start a new chat and try again. If you were uploading a file, try simplifying it (remove extra sheets or formatting) or split your request into smaller steps. Contact support if the issue persists.

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Chat Error Messages (Advanced)

1XX - Expected Errors

2XX - Unexpected Errors

3XX - System Reliability Errors

System Components (31X)

Third-Party Dependencies (32X)

​1XX - Expected Errors

​2XX - Unexpected Errors

​3XX - System Reliability Errors

​System Components (31X)

​Third-Party Dependencies (32X)

1XX - Expected Errors

2XX - Unexpected Errors

3XX - System Reliability Errors

System Components (31X)

Third-Party Dependencies (32X)